McDonald's Corporation (ticker: MCD) needs very little introduction. The company was founded in 1940 by two brothers, Richard and Maurice McDonald, and it has since grown to become one of the most recognized and successful brands in the world. MCD operates more than 38,000 restaurants in more than 100 countries, and it serves millions of customers every day, making it difficult to rival its reach.
Brand and Customer Loyalty
I am sure this is a common scene. When children pass by one
of MCD’s restaurants and see its golden arch, they most likely pester their
parents to go in and eat something. Not only that, if a person is in a foreign
land, if he isn’t comfortable eating the local food, he might opt to eat at an
international brand restaurant. If there is an MCD nearby and he may choose to
eat there.
The loyalty of its customer is strong that when MCD leave
Russia because of the war, one man handcuffed himself to one of the restaurants
hoping that MCD wouldn’t leave Russia. I wish I made it up, but this one of the
news reporting: https://www.mirror.co.uk/news/world-news/russian-mcdonalds-fan-chains-himself-26458955
The MCD’s brand is one of the most recognized and trusted
brands in the world and this helps the company to attract and retain customers.
When people think of fast food, burgers, or French fries, they often think of MCD,
and this strong association has helped the company to build a loyal customer
base that returns to its restaurants time and time again.
In addition, the MCD’s brand is associated with a high level
of quality and consistency, which helps to further build customer loyalty and
trust. This creates a strong intangible asset for the company and helps it to
maintain its competitive advantage in the fast food industry.
Established Global Supply Chain
A global supply chain is a network of organizations involved
in the production, handling, and distribution of goods and services from raw
materials to end customers. The goal of a global supply chain is to maximize
efficiency and minimize cost by coordinating the flow of materials,
information, and capital across the various stages of production, distribution,
and consumption. For example, getting the raw food from farmers, processing the
food, and then selling it in restaurants.
McDonald's global supply chain helps the company to keep
costs down in several ways. This isn’t an easy feat, due to the sheer number of
restaurants this company has. Not to mention it is one of the largest numbers
of restaurants in the world, based on https://www.alltopeverything.com/largest-fast-food-restaurant-chains/
First, the company has a large and diverse network of
suppliers that allows it to take advantage of economies of scale and negotiate favorable
prices for raw materials and other inputs. Suppliers love to receive bulk
orders. Raw food is perishable, time isn’t in their favor. Thus, if their customers,
like MCD, place a huge order, they will gladly give them a better price. It saves
them the headache of storing or disposing of the food. Either way, there are costs
involved.
Second, MCD has developed strong relationships with its
suppliers over the years, which helps it to secure reliable and consistent
supplies of high-quality ingredients at competitive prices. If their suppliers
know what MCD wants, and their standards for their ingredients, and they
deliver what MCD wants consistently, MCD most likely be their regular customer.
Finally, MCD invests in logistics technologies and inventory
management systems to optimize its supply chain operations and minimize waste,
which helps to keep costs down. This helps MCD to increase the efficiency and
effectiveness of its global supply chain, which is an important factor in the
company's ability to keep costs low in the long run.
Franchises
MCD operates a large network of franchises, which is a strong
part of its business model and a pillar of its success.
A franchise is a business arrangement in which a company
(the franchisor) grants the right to use its name, products, and operating
system to another company (the franchisee) in exchange for a fee.
MCD has a franchise model for many of its restaurants, which
means that the company sells the right to use its brand and operating system to
independent business owners (franchisees) who operate McDonald's restaurants in
their local markets.
This franchise model has several benefits for MCD.
First, it allows the company to expand its operations and
reach a wider market without incurring the full costs of owning and operating
all of its restaurants.
Second, it enables MCD to tap into the local knowledge and
expertise of its franchisees, which are often well-connected and deeply
embedded in their communities. One such example is that in 2013, MCD in China
put rice products on their menu. The core reason is that the Chinese consider a
meal without rice is not a complete meal.
MCD helps its franchisees in a few ways too.
First, the company provides training and resources to help
franchisees get started and operate their restaurants effectively. This may
include training in areas such as food safety, customer service, and
management, as well as access to tools and resources such as marketing
materials and operational guidelines. Second, McDonald's offers ongoing support
to its franchisees to help them maintain high standards of quality and service
and stay up to date with the latest products and practices. This may include
training programs, marketing support, and technical assistance. Finally,
McDonald's provides financial and logistical support to its franchisees through
its supply chain and purchasing programs, which help to keep costs low and
ensure a consistent supply of high-quality ingredients and other supplies. This
creates a win-win situation for both MCD and its franchisees.
Therefore the franchise model helps McDonald's to build a strong
and loyal network of business owners who are invested in the success of the
company and committed to upholding its standards of quality and service.
Conclusion
McDonald's Corporation has several economic moats, including
strong brand recognition and customer loyalty, a large and well-established
network of franchises, and a global supply chain that helps it to keep costs
low. In addition, MCD has a diversified menu and a focus on innovation, which
allows it to appeal to a wide range of customers and stay relevant in an
increasingly competitive marketplace. These factors help McDonald's to maintain
its position as one of the most successful fast food chains in the world.
For a glance at MCD, please have a look over here: https://drive.google.com/file/d/15mBUGNRujk-4zwuDJlyxckGZOyjal2k9/view?usp=share_link
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